The learner will understand what an ethical dilemma is and how to make the best decision when faced with a choice of options that may not be ethically acceptable
The learner will be able to accurately recognize the applicable ethical issues specific to the manufacturing environment. Most of these issues and outlined in codes of conduct in the general business and industry arena.
The learner will recognize unethical behavior in the workplace.
The learner will evaluate workplace scenarios and determine ethical behavior.
You will learn four steps for good goal setting.
The learner will understand how to measure a problem over time by using a common run chart to visualize the gap between past performance and future goals.
The learner will understand how to use a cause and effect diagram to find the root cause of a problem.
The learner will understand how to use brainstorming and a decision matrix to find the best solution to a problem.
You will learn how to us a flow chart to describe the process actions and decisions to find a solution.
You'll understand how to use a run chart to describe a manufacturing problem.
The learner will understand the use and importance of an action plan as a problem-solving tool.
The learner will understand the importance of using creative thinking as a problem-solving skill.
The learner will identify the uses for teams in problem-solving and their qualities.
The learner will identify uses for the problem-solving tool check sheets.
The learner will identify keys to successful brainstorming.
The learner will identify how to use force field analysis as a problem-solving tool.
The learner will identify the purpose of using picture associations as a creative problem-solving tool.
The learner will identify the purpose and features of a cause-and-effect diagram.
The learner will identify uses for a decision matrix.
The learner will identify the purpose and uses of a Pareto chart.
The learner will identify the use of a radar chart as a problem-solving tool.
The learner will identify the purpose and uses for a responsibility matrix.
The learner will identify the purpose of a run chart.
The learner will understand the basic principles of the scientific method and how it can be used as a problem-solving tool.
The learner will understand the importance of work processes as part of the systematic problem-solving method.
The learner will identify the steps for preparing and facilitating a team meeting.
The learner will assess his or her time management strategies and study habits.
The learner will be able to recognize best practices related to ethics in the workplace.