The learner will identify uses for the problem-solving tool check sheets.

Problem-Solving Tools: Check Sheets

Correct!

What's the main purpose of using check sheets as a problem-solving tool?

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Correct Answer

Check sheets are valuable because the data they collect are factual observations and not opinions.

Explanation:

Check sheets are used to collect data. They're quite simple, always factual, and are usually easy for employees to agree on and use. Example: Third-shift employees were asked to fill out the number of truck and train deliveries between the hours of 1 and 5 a.m. This data, collected over time, was used to meet staffing needs.

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Problem-Solving Tools: Check Sheets

Incorrect

What's the main purpose of using check sheets as a problem-solving tool?

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Your Answer

Correct Answer

Check sheets are valuable because the data they collect are factual observations and not opinions.

Explanation:

Check sheets are used to collect data. They're quite simple, always factual, and are usually easy for employees to agree on and use. Example: Third-shift employees were asked to fill out the number of truck and train deliveries between the hours of 1 and 5 a.m. This data, collected over time, was used to meet staffing needs.

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Which employee in a manufacturing environment should use check sheets?

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Correct!

Which employee in a manufacturing environment should use check sheets?

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Correct Answer

Everyone

Explanation:

Check sheets are so easy to make and use that everyone in any workplace environment could use them.

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Problem-Solving Tools: Check Sheets

Incorrect

Which employee in a manufacturing environment should use check sheets?

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Your Answer

Correct Answer

Everyone

Explanation:

Check sheets are so easy to make and use that everyone in any workplace environment could use them.

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Problem-Solving Tools: Check Sheets

What happens when three employees use the same check sheet?

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Correct!

What happens when three employees use the same check sheet?

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Correct Answer

It depends

Explanation:

It's important for each employee to agree on the definition of an "observation" before anyone starts using a check sheet. Example: The team agrees to only record deliveries by truck, train, and air transport and not to record deliveries made by foot, bicycle, or bus. 

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Problem-Solving Tools: Check Sheets

Incorrect

What happens when three employees use the same check sheet?

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Your Answer

Correct Answer

It depends

Explanation:

It's important for each employee to agree on the definition of an "observation" before anyone starts using a check sheet. Example: The team agrees to only record deliveries by truck, train, and air transport and not to record deliveries made by foot, bicycle, or bus. 

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Problem-Solving Tools: Check Sheets

Can a check sheet be used as sample data?

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Correct!

Can a check sheet be used as sample data?

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Correct Answer

Yes and No

Explanation:

Check sheet data can be used for the whole population involved, or you can use a smaller sample size. The more data you have the better, but there are diminishing returns in most cases, so both answers are correct. 

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Problem-Solving Tools: Check Sheets

Incorrect

Can a check sheet be used as sample data?

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Your Answer

Correct Answer

Yes and No

Explanation:

Check sheet data can be used for the whole population involved, or you can use a smaller sample size. The more data you have the better, but there are diminishing returns in most cases, so both answers are correct. 

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Problem-Solving Tools: Check Sheets

How long should a check sheet record be used?

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Correct!

How long should a check sheet record be used?

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Correct Answer

It depends on the reason for the check sheet

Explanation:

It doesn't make sense to continue using a check sheet if there is no apparent knowledge to be gained. Example: XYZ company had a check sheet on the cupboard door of the employee break room. Employees were asked to put an "x" on the check sheet if they cleaned up after themselves. Only a few took responsibility for cleaning, and the break room was closed to everyone.

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Incorrect

How long should a check sheet record be used?

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Your Answer

Correct Answer

It depends on the reason for the check sheet

Explanation:

It doesn't make sense to continue using a check sheet if there is no apparent knowledge to be gained. Example: XYZ company had a check sheet on the cupboard door of the employee break room. Employees were asked to put an "x" on the check sheet if they cleaned up after themselves. Only a few took responsibility for cleaning, and the break room was closed to everyone.

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Can a check sheet be used for things other than direct observations?

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Correct!

Can a check sheet be used for things other than direct observations?

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Correct Answer

Yes

Explanation:

Check sheets work well for recording historical data as well as for current observations. Example: Counting the number of times a customer "clicks" on a particular store website could lead to targeted sale ads to that customer. 

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Incorrect

Can a check sheet be used for things other than direct observations?

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Your Answer

Correct Answer

Yes

Explanation:

Check sheets work well for recording historical data as well as for current observations. Example: Counting the number of times a customer "clicks" on a particular store website could lead to targeted sale ads to that customer. 

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Question 1 of 10

Problem-Solving Tools: Check Sheets

Correct!

What is the difference between a location check sheet and a tally check sheet?

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Correct Answer

A tally check sheet counts (or tallies) the number of events or observations. A locaton check sheet documents specific places or areas. 

Explanation:

A tally check sheet counts the number of rental cars that return every day. A location check sheet maps the dents, dings, and broken parts on the rental car that just returned. 

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Problem-Solving Tools: Check Sheets

Incorrect

What is the difference between a location check sheet and a tally check sheet?

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Your Answer

Correct Answer

A tally check sheet counts (or tallies) the number of events or observations. A locaton check sheet documents specific places or areas. 

Explanation:

A tally check sheet counts the number of rental cars that return every day. A location check sheet maps the dents, dings, and broken parts on the rental car that just returned. 

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Problem-Solving Tools: Check Sheets

Can check sheets be a quick fix for problems?

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Correct!

Can check sheets be a quick fix for problems?

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Correct Answer

Yes and No

Explanation:

Check sheets can be an easy and quick way to spot obvious errors or problems, but trends and cyles may be harder to spot unless the check sheet is used over a longer period of time. 

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Incorrect

Can check sheets be a quick fix for problems?

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Your Answer

Correct Answer

Yes and No

Explanation:

Check sheets can be an easy and quick way to spot obvious errors or problems, but trends and cyles may be harder to spot unless the check sheet is used over a longer period of time. 

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Problem-Solving Tools: Check Sheets

What does a check sheet recorder need?

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Correct!

What does a check sheet recorder need?

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Correct Answer

Both time and knowledge

Explanation:

If a check sheet recorder doesn't have the time or the knowledge needed, the information collected will be less than helpful. Example: A dock worker may be too busy to use a check sheet because of interruptions elsewhere in the plant. The loading dock is piled high with material but the dock worker doesn't know how many deliveries the pile equals. Also, the dock worker won't have the knowledge of which vehicle on the list (truck, train, air) actually dropped off the material.

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Problem-Solving Tools: Check Sheets

Incorrect

What does a check sheet recorder need?

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Your Answer

Correct Answer

Both time and knowledge

Explanation:

If a check sheet recorder doesn't have the time or the knowledge needed, the information collected will be less than helpful. Example: A dock worker may be too busy to use a check sheet because of interruptions elsewhere in the plant. The loading dock is piled high with material but the dock worker doesn't know how many deliveries the pile equals. Also, the dock worker won't have the knowledge of which vehicle on the list (truck, train, air) actually dropped off the material.

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Question 1 of 10

Problem-Solving Tools: Check Sheets

Question 1 of 10

Problem-Solving Tools: Check Sheets

Correct!

In what room of an interstate highway truck stop would you most likely see a check sheet used?

Correct Answer

The public bathrooms where a check sheet lists the time of day and the initials of the employee who last cleaned the bathroom

Explanation:

Pay attention at your workplace and in your community and you will likely notice numerous examples of check sheets.

 Finish
Question 1 of 10

Problem-Solving Tools: Check Sheets

Incorrect

In what room of an interstate highway truck stop would you most likely see a check sheet used?

Your Answer

Correct Answer

The public bathrooms where a check sheet lists the time of day and the initials of the employee who last cleaned the bathroom

Explanation:

Pay attention at your workplace and in your community and you will likely notice numerous examples of check sheets.

 Finish
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Problem-Solving Tools: Check Sheets

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Problem-Solving Tools: Check Sheets by Fox Valley Technical College is licensed under a Creative Commons Attribution 3.0 Unported License.