The learner will identify the purpose and uses of a Pareto chart.
Problem-Solving Tools: The Pareto Chart
What is the purpose of a Pareto chart?
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Correct!
What is the purpose of a Pareto chart?
Correct Answer
The Pareto chart (sometimes called the 80/20 rule) correctly identifies the 20% of the source that causes 80% of the problem.
Sometimes called the “80/20 rule,” a Pareto chart identifies the 20% that cause 80% of the problems. Consider the 100 guest complaints that a hotel received last year: 20 were about dirty rooms, 5 involved pool water temperature, 5 related to cell phone service, 60 called the staff unwelcoming, 5 reported gum on a hallway floor, and 5 related to noise.
The Pareto chart identified that 80% of the complaints were caused by only two areas. Hotel management could then decide to focus on providing better room cleaning and a more welcoming staff.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Incorrect
What is the purpose of a Pareto chart?
Your Answer
Correct Answer
The Pareto chart (sometimes called the 80/20 rule) correctly identifies the 20% of the source that causes 80% of the problem.
Sometimes called the “80/20 rule,” a Pareto chart identifies the 20% that cause 80% of the problems. Consider the 100 guest complaints that a hotel received last year: 20 were about dirty rooms, 5 involved pool water temperature, 5 related to cell phone service, 60 called the staff unwelcoming, 5 reported gum on a hallway floor, and 5 related to noise.
The Pareto chart identified that 80% of the complaints were caused by only two areas. Hotel management could then decide to focus on providing better room cleaning and a more welcoming staff.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Why does a company want to focus on the 20% that causes 80% of the problems?
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Correct!
Why does a company want to focus on the 20% that causes 80% of the problems?
Correct Answer
It's all about the focus
Example: If 80% of customers buy just one item each, but 20% of customers buy 50 items each, which group of customers should the company focus on? Of course, the answer is the customers who buy the most items.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Incorrect
Why does a company want to focus on the 20% that causes 80% of the problems?
Your Answer
Correct Answer
It's all about the focus
Example: If 80% of customers buy just one item each, but 20% of customers buy 50 items each, which group of customers should the company focus on? Of course, the answer is the customers who buy the most items.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Why does the Pareto chart suggest putting the most frequent data closest to the "y" axis, and the least frequent data farther away from the "y"axis?
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Correct!
Why does the Pareto chart suggest putting the most frequent data closest to the "y" axis, and the least frequent data farther away from the "y"axis?
Correct Answer
Because of its illustrative visability
When you move data points from categories to the left of the Pareto chart, you will quickly see which categories (80%) will need your full attention and focus.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Incorrect
Why does the Pareto chart suggest putting the most frequent data closest to the "y" axis, and the least frequent data farther away from the "y"axis?
Your Answer
Correct Answer
Because of its illustrative visability
When you move data points from categories to the left of the Pareto chart, you will quickly see which categories (80%) will need your full attention and focus.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Who was Pareto and why was a chart named after him?
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Correct!
Who was Pareto and why was a chart named after him?
Correct Answer
Vilfredo Pareto was an Italian engineer who was interested in micro-economics, and his 80/20 principle was important enough to have the Pareto chart/principle named after him.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Incorrect
Who was Pareto and why was a chart named after him?
Your Answer
Correct Answer
Vilfredo Pareto was an Italian engineer who was interested in micro-economics, and his 80/20 principle was important enough to have the Pareto chart/principle named after him.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Does this tool increase or decrease project complexity?
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Correct!
Does this tool increase or decrease project complexity?
Correct Answer
Decrease the complexity
This tool decreases the complexity of a project by illustrating where most of the errors or defects are occurring, therefore making it easier to decide which problems to work on first.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Incorrect
Does this tool increase or decrease project complexity?
Your Answer
Correct Answer
Decrease the complexity
This tool decreases the complexity of a project by illustrating where most of the errors or defects are occurring, therefore making it easier to decide which problems to work on first.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Which adage most reflects the purpose of the Pareto chart?
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Correct!
Which adage most reflects the purpose of the Pareto chart?
Correct Answer
Start working on a problem by "picking the low-hanging fruit."
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Incorrect
Which adage most reflects the purpose of the Pareto chart?
Your Answer
Correct Answer
Start working on a problem by "picking the low-hanging fruit."
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
What's the economic purpose of using this Pareto tool?
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Correct!
What's the economic purpose of using this Pareto tool?
Correct Answer
To improve the bottom line of a company
Most people in manufacturing will know the phrase, "best bang for the buck." The Pareto chart illustrates this.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Incorrect
What's the economic purpose of using this Pareto tool?
Your Answer
Correct Answer
To improve the bottom line of a company
Most people in manufacturing will know the phrase, "best bang for the buck." The Pareto chart illustrates this.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
How often is the Pareto chart used in everyday problem-solving?
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Correct!
How often is the Pareto chart used in everyday problem-solving?
Correct Answer
A great deal
The Pareto chart is used so often that almost all spreadsheet and charting software has it available.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Incorrect
How often is the Pareto chart used in everyday problem-solving?
Your Answer
Correct Answer
A great deal
The Pareto chart is used so often that almost all spreadsheet and charting software has it available.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Where in your everyday life have you used "best bang for my buck" or "low-hanging fruit" Pareto analysis?
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Correct!
Where in your everyday life have you used "best bang for my buck" or "low-hanging fruit" Pareto analysis?
Correct Answer
Both examples are true
The Pareto chart is a simple tool, yet it has wide-ranging uses.
Question 1 of 10
Problem-Solving Tools: The Pareto Chart
Incorrect
Where in your everyday life have you used "best bang for my buck" or "low-hanging fruit" Pareto analysis?
Your Answer
Correct Answer
Both examples are true
The Pareto chart is a simple tool, yet it has wide-ranging uses.
Question 1 of 10
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- 4/14/2015
- Last Updated
- 4/14/2015
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Problem-Solving Tools: The Pareto Chart by Fox Valley Technical College is licensed under a Creative Commons Attribution 3.0 Unported License.