In this interactive object, learners read an overview of records management and then classify records as "vital," "important," "useful," or "nonessential" in a drag-and-drop exercise.

In this learning activity you'll be introduced to the cause and effect diagram.

In this screencast you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).

Learners consider a variety of business etiquette situations and determine if the response given is appropriate or inappropriate.

The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.

In this screencast, learners read an explanation of the file rules and indexing that have been developed by the Association of Records Managers and Administrators.

Learners read about the characteristics of a lean/six sigma culture.

Students read about the components of a resume and write one for personal use.

Learners test their knowledge of jurisdiction issues by matching case scenarios to the correct court. The cases involve the following courts: Circuit, Small Claims, Probate, District, Bankruptcy, State Appellate Court, Wisconsin Supreme Court, and U.S. Supreme Courthouse.

The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.

In this learning activity you'll complete a job application and learn why each section is important. The option to print has been disabled.

In this learning activity you'll review how to write effective goal statements.

Learners read how to identify a manufacturer's value streams - the first step to value stream mapping.

The learner will identify techniques to use to overcome people-related barriers to critical thinking.

Learners are shown the effect that too much stress can have on various parts of the body.

Students read about cash flow problems and review suggestions for dealing with them.

The learner will explore the techniques used to identify cause-and-effect relationships of a particular problem.

The learner will become familiar with eight principles of collaborative leadership to build a team where members find satisfaction and reward in their job.

The learner will explore basic human limitations that create barriers to critical thinking including selective thinking, false memories, and perceptual limitations.

Students examine examples for calculation yield, throughput yield, rolled throughput yield, and payback, each of which is used to analyze process performance in a Six Sigma project.

In this learning activity, you'll identify the three types of sexual harassment.

Learners read definitions of discrete, continuous, attribute and variable data and view examples of checklist, location and item check sheets.

Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.

In this interactive object, learners assess their knowledge of 5S, a process for attaining a safe, clean, neat arrangement of the workplace where everything has a specific location and unneeded items are eliminated.

In this interactive object, learners follow the litigation process from the filing of a court case through the filing of an appeal. Learners’ choices will move the case in different directions, based on the actions of the parties and the Court. A quiz completes the activity.