A Model for Initiating Conflict Resolution
By Ann Heidkamp
In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
A Model for Initiating Conflict Resolution (Screencast)
In this screencast you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
Distinguishing Leadership and Management Activities
Students read about the key differences between management and leadership activities. In an interactive activity, they identify typical supervisory activities as either management or leadership and respond with their own examples.
Distinguishing Leadership and Management Activities (Screencast)
In this screencast, students read about the key differences between management and leadership activities. They will review typical supervisory activities as either management or leadership.
Giving Effective Praise
Students review the conditions for giving statements of praise in a way that will motivate employees. They then practice writing these kinds of statements.
Writing a Mission Statement
The learner explores the purpose of organizational mission statements and practices writing a statement that contains the four elements outlined.
Writing Effective Goals for Employee Motivation
In this learning activity you'll review how to write effective goal statements.