In this module, we'll be introducing you to SIPOC, a powerful tool that can help you improve your business processes. It's a high-level process mapping tool that helps you identify the key components of a process and how they relate to each other. SIPOC diagrams are often used in Six Sigma and Lean methodologies, but they can be useful for any process improvement initiative. We’ll explain the key SIPOC components and demonstrate how to build one. Then, we’ll walk through a few scenarios and let you build your own.
Records Management: Applying ARMA Rules to Business Filing
In this interactive object, learners apply their knowledge of the Association of Records Managers and Administrators (ARMA) filing rules by organizing and filing records alphabetically, numerically, and by subject.
In this learning activity, you'll examine the different ways in which computers and other equipment are physically connected in local area networks and the advantages and disadvantages of each topology.
The learner will study an effective workplace email being written while a narrator explains the step-by-step process. The learner will distinguish the difference between poorly written and effectively written emails.
In this interactive lesson, learners read the rules for filing business records and then test their knowledge in a series of exercises. Immediate feedback is provided.
Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.
Learners answer questions about internal combustion engines using a game board format. This learning object can be used individually, in small groups, or as a class activity to provide an alternative self-assessment tool.
Assessing the Importance of Socialization in Abusive Families
In this learning activity you'll analyze two articles, "Boot Camp Killer" and "The Story of Us," and answer questions based on how the characters were affected by their abusive families.
Students read about the use of business cards in various countries and the customs that Americans should follow when presenting a card in those parts of the world.
Students read about the different kinds of economic interest groups including business and trade associations, labor unions, agricultural organizations, and professional associations.
Goal Setting: Business, Personal, and Family Goals
In the first section of this activity, learners listen to an introduction explaining the importance of setting goals in all aspects of life. The remaining pages list examples of goals and procedures relating to a farming operation.