Employability Essentials -- Think Critically and Creatively
Being a critical and creative thinker is essential in today’s workplace. It’s also crucial to your career success, regardless of your field or your position. Employers are looking for employees who can creatively problem solve to find answers that are best for both employees and the company.
In this exercise, students read a list of sources used in a research report. They follow MLA guidelines to write parenthetical references and to compile a Works Cited page.
Learners explore actions that can be taken to achieve a buy-in from employees when changes are to be made in the workplace. Students then rank the steps in the order that they should be taken.
Learners listen to effective techniques to successfully interact with customers via the telephone. They also submit their own suggested replies to customers in various scenarios. Topics include general telephone etiquette, dealing with angry callers, working with confused or unsure customers, and managing voicemail. A quiz completes this customer service activity.
In this learning activity you'll review an introduction and samples of description worksheets. You'll then select an object and complete your own description.
The learner will study an effective workplace email being written while a narrator explains the step-by-step process. The learner will distinguish the difference between poorly written and effectively written emails.
Learners view examples of waste in an office environment and are asked to consider what they can do to eliminate or reduce waste in their own workplace.
In this interactive object, learners assess their knowledge of 5S, a process for attaining a safe, clean, neat arrangement of the workplace where everything has a specific location and unneeded items are eliminated.
Learning About Multiple Intelligences in the Land of Oz (Screencast)
In this screencast, students read about the seven types of intelligence identified by psychologist Dr. Howard Gardner. They then review the type(s) of intelligence of each character in the Land of Oz.
Learners choose responses in workplace situations that are compared to positive-attitude responses. They evaluate their responses, looking for areas in which they would like to improve.