The learner will understand how to measure a problem over time by using a common run chart to visualize the gap between past performance and future goals.
The learner will understand how to use a cause and effect diagram to find the root cause of a problem.
The learner will understand how to use brainstorming and a decision matrix to find the best solution to a problem.
You will learn how to us a flow chart to describe the process actions and decisions to find a solution.
You'll understand how to use a run chart to describe a manufacturing problem.
The learner will understand the importance of using creative thinking as a problem-solving skill.
The learner will identify the uses for teams in problem-solving and their qualities.
The learner will identify uses for the problem-solving tool check sheets.
The learner will identify keys to successful brainstorming.
The learner will identify how to use force field analysis as a problem-solving tool.
The learner will identify the purpose and features of a cause-and-effect diagram.
The learner will identify the use of a radar chart as a problem-solving tool.
The learner will identify the purpose and uses for a responsibility matrix.
The learner will understand the basic principles of the scientific method and how it can be used as a problem-solving tool.
The learner will understand the importance of work processes as part of the systematic problem-solving method.