The learner will understand the importance of work processes as part of the systematic problem-solving method.

Problem-Solving: A Systematic Approach

Which problem-solving method is preferred in organizations, manufacturing environments, and other corporate arenas?

Question 1 of 10

Problem-Solving: A Systematic Approach

Correct!

Which problem-solving method is preferred in organizations, manufacturing environments, and other corporate arenas?

Correct Answer

A systematic method

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Incorrect

Which problem-solving method is preferred in organizations, manufacturing environments, and other corporate arenas?

Your Answer

Correct Answer

A systematic method

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Why does a math teacher who asks you to show your work instead of just the answer sound like a corporate problem-solver?

Question 1 of 10

Problem-Solving: A Systematic Approach

Correct!

Why does a math teacher who asks you to show your work instead of just the answer sound like a corporate problem-solver?

Correct Answer

Because knowing the "process" of a problem is often more important than knowing the answer

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Incorrect

Why does a math teacher who asks you to show your work instead of just the answer sound like a corporate problem-solver?

Your Answer

Correct Answer

Because knowing the "process" of a problem is often more important than knowing the answer

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Question 1 of 10

Problem-Solving: A Systematic Approach

Correct!

Why is the process so important?

Correct Answer

Because processes are a part of every product and service in every industry

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Incorrect

Why is the process so important?

Your Answer

Correct Answer

Because processes are a part of every product and service in every industry

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

How many process steps are needed to solve the Rubik's Cube puzzle?

Question 1 of 10

Problem-Solving: A Systematic Approach

Correct!

How many process steps are needed to solve the Rubik's Cube puzzle?

Correct Answer

It depends

Explanation:

Solving cube puzzles and product malfunctions involves a process from start to finish. Each problem has a number of steps and variables within the process.

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Incorrect

How many process steps are needed to solve the Rubik's Cube puzzle?

Your Answer

Correct Answer

It depends

Explanation:

Solving cube puzzles and product malfunctions involves a process from start to finish. Each problem has a number of steps and variables within the process.

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Question 1 of 10

Problem-Solving: A Systematic Approach

Correct!

What's the famous phrase that every problem-solver should remember?

Correct Answer

The defnition of insanity is someone doing the same thing over and over again, expecting a different result.

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Incorrect

What's the famous phrase that every problem-solver should remember?

Your Answer

Correct Answer

The defnition of insanity is someone doing the same thing over and over again, expecting a different result.

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Correct!

How can a problem be solved just by looking at the processes?

Correct Answer

If you want to make more profit off of the product you make, you will want to look at the process steps to see if there is a way to take fewer steps or use less expensive materials.

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Incorrect

How can a problem be solved just by looking at the processes?

Your Answer

Correct Answer

If you want to make more profit off of the product you make, you will want to look at the process steps to see if there is a way to take fewer steps or use less expensive materials.

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Correct!

What is the core principle of process problem-solving?

Correct Answer

Your manufacturing problem is the difference between your production numbers now and your goal to increase that number next year by 10%. At the core of this problem is finding the root cause that contributes to the gap between what you have now and what you want next year.

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Incorrect

What is the core principle of process problem-solving?

Your Answer

Correct Answer

Your manufacturing problem is the difference between your production numbers now and your goal to increase that number next year by 10%. At the core of this problem is finding the root cause that contributes to the gap between what you have now and what you want next year.

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Question 1 of 10

Problem-Solving: A Systematic Approach

Correct!

What do you do when you aren't where you want to be concerning process?

Correct Answer

Improve the process and/or create a new process

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Incorrect

What do you do when you aren't where you want to be concerning process?

Your Answer

Correct Answer

Improve the process and/or create a new process

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Question 1 of 10

Problem-Solving: A Systematic Approach

Correct!

Which is easier, improving the current process or creating a new process?

Correct Answer

It depends.

Explanation:

It seems logical that a small change in the steps of a manufacturing process will fix the problem. But that's not necessarily true. Remember that Coca-Cola tweaked its original receipe a little bit and it backfired horribly.

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Incorrect

Which is easier, improving the current process or creating a new process?

Your Answer

Correct Answer

It depends.

Explanation:

It seems logical that a small change in the steps of a manufacturing process will fix the problem. But that's not necessarily true. Remember that Coca-Cola tweaked its original receipe a little bit and it backfired horribly.

 Next Question
Question 1 of 10

Problem-Solving: A Systematic Approach

Does starting from scratch by creating a new process ever work?

Question 1 of 10

Problem-Solving: A Systematic Approach

Correct!

Does starting from scratch by creating a new process ever work?

Correct Answer

Yes

Explanation:

Some problems, especially computer code problems, can often be made worse by trying to improve a process just a bit. One small process (code) change may alter more than expected.

 Finish
Question 1 of 10

Problem-Solving: A Systematic Approach

Incorrect

Does starting from scratch by creating a new process ever work?

Your Answer

Correct Answer

Yes

Explanation:

Some problems, especially computer code problems, can often be made worse by trying to improve a process just a bit. One small process (code) change may alter more than expected.

 Finish
Question 1 of 10
Problem-Solving: A Systematic Approach

Score

You have answered 5 of 10 questions correctly.

50%

Start Over

Question 1 of 10

No Comments Yet

Creative Commons License
Problem-Solving: A Systematic Approach by Fox Valley Technical College is licensed under a Creative Commons Attribution 3.0 Unported License.