The learner will identify writing that is appropriate for business communication.

Written Communication in the Workplace

Correct!

Which of the following messages is appropriate to use when communicating with a business associate?

Correct Answer

Please bring the results of our latest survey to the meeting on Wednesday. Also, please note that the meeting time has been changed and is now 1 p.m. instead of 1:30 p.m.

Explanation:

It is not appropriate to use abbreviations when communicating with business associates.

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Written Communication in the Workplace

Incorrect

Which of the following messages is appropriate to use when communicating with a business associate?

Your Answer

Correct Answer

Please bring the results of our latest survey to the meeting on Wednesday. Also, please note that the meeting time has been changed and is now 1 p.m. instead of 1:30 p.m.

Explanation:

It is not appropriate to use abbreviations when communicating with business associates.

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Question 1 of 10

Written Communication in the Workplace

Correct!

Which of the following messages is appropriate to use when communicating with a business associate?

Correct Answer

There is a correction to the minutes from yesterday’s meeting. While humorous to consider, Mr. Meyer provided information about the purchase of the vacant house adjacent to our Johnston Street office, not the purchase of the vacant horse.

Explanation:

It is not appropriate to use "texting" language in a professional message.

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Question 1 of 10

Written Communication in the Workplace

Incorrect

Which of the following messages is appropriate to use when communicating with a business associate?

Your Answer

Correct Answer

There is a correction to the minutes from yesterday’s meeting. While humorous to consider, Mr. Meyer provided information about the purchase of the vacant house adjacent to our Johnston Street office, not the purchase of the vacant horse.

Explanation:

It is not appropriate to use "texting" language in a professional message.

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Question 1 of 10

Written Communication in the Workplace

Question 1 of 10

Written Communication in the Workplace

Correct!

Which of the following messages is appropriate to use when communicating with a business associate?

Correct Answer

In meeting with our new clients last week, I was able to make a list of their primary concerns.

Explanation:

Using correct grammar is essential in all business communication.

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Question 1 of 10

Written Communication in the Workplace

Incorrect

Which of the following messages is appropriate to use when communicating with a business associate?

Your Answer

Correct Answer

In meeting with our new clients last week, I was able to make a list of their primary concerns.

Explanation:

Using correct grammar is essential in all business communication.

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Question 1 of 10

Written Communication in the Workplace

Correct!

Which of the following messages is appropriate to use in a business report?

Correct Answer

The customer team has explored the issue and is implementing a new plan for responding to our clients' demands in a timely manner.

Explanation:

Using proper grammar is important in a professional setting. Grammatical errors can leave the reader thinking that the writer does not have good communication skills or that the writer does not care enough about the project or the reader to take the time to use proper grammar.

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Question 1 of 10

Written Communication in the Workplace

Incorrect

Which of the following messages is appropriate to use in a business report?

Your Answer

Correct Answer

The customer team has explored the issue and is implementing a new plan for responding to our clients' demands in a timely manner.

Explanation:

Using proper grammar is important in a professional setting. Grammatical errors can leave the reader thinking that the writer does not have good communication skills or that the writer does not care enough about the project or the reader to take the time to use proper grammar.

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Question 1 of 10

Written Communication in the Workplace

Correct!

Which of the following is the better example of effective business communication?

Correct Answer

Some important items to consider when submitting your project report to finance are:

  1. Length of time anticipated to complete the project
  2. Supplies necessary to complete the project
  3. Number of team members needed to complete the project
  4. Cost of incorporating the results of the project into our existing business plan

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Question 1 of 10

Written Communication in the Workplace

Incorrect

Which of the following is the better example of effective business communication?

Your Answer

Correct Answer

Some important items to consider when submitting your project report to finance are:

  1. Length of time anticipated to complete the project
  2. Supplies necessary to complete the project
  3. Number of team members needed to complete the project
  4. Cost of incorporating the results of the project into our existing business plan

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Question 1 of 10

Written Communication in the Workplace

It is okay to use texting language when sending a message to a friend about your plans for the weekend.

Question 1 of 10

Written Communication in the Workplace

Correct!

It is okay to use texting language when sending a message to a friend about your plans for the weekend.

Correct Answer

True

Explanation:

Your friends know you and will likely understand your message.

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Question 1 of 10

Written Communication in the Workplace

Incorrect

It is okay to use texting language when sending a message to a friend about your plans for the weekend.

Your Answer

Correct Answer

True

Explanation:

Your friends know you and will likely understand your message.

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Question 1 of 10

Written Communication in the Workplace

It is okay to use texting language when sending a message to your boss in response to a question posed at a unit meeting yesterday.

Question 1 of 10

Written Communication in the Workplace

Correct!

It is okay to use texting language when sending a message to your boss in response to a question posed at a unit meeting yesterday.

Correct Answer

False

Explanation:

Texting language can be misinterpreted and at best is unprofessional.

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Question 1 of 10

Written Communication in the Workplace

Incorrect

It is okay to use texting language when sending a message to your boss in response to a question posed at a unit meeting yesterday.

Your Answer

Correct Answer

False

Explanation:

Texting language can be misinterpreted and at best is unprofessional.

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Question 1 of 10

Written Communication in the Workplace

With the availability of spell-check, grammar-check, and auto-correct features on most computers and many hand-held devices, it is no longer necessary to proof read professional correspondence.

Question 1 of 10

Written Communication in the Workplace

Correct!

With the availability of spell-check, grammar-check, and auto-correct features on most computers and many hand-held devices, it is no longer necessary to proof read professional correspondence.

Correct Answer

False

Explanation:

It is possible that these features may make inappropriate corrections that can be embarrassing or may even change the meaning of the message.

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Question 1 of 10

Written Communication in the Workplace

Incorrect

With the availability of spell-check, grammar-check, and auto-correct features on most computers and many hand-held devices, it is no longer necessary to proof read professional correspondence.

Your Answer

Correct Answer

False

Explanation:

It is possible that these features may make inappropriate corrections that can be embarrassing or may even change the meaning of the message.

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Question 1 of 10

Written Communication in the Workplace

Lengthy documents are easier to read and understand if the writer separates information with headings or bulleted lists.

Question 1 of 10

Written Communication in the Workplace

Correct!

Lengthy documents are easier to read and understand if the writer separates information with headings or bulleted lists.

Correct Answer

True

Explanation:

It can also make it easier for the reader and/or writer to refer to important information contained within the document.

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Question 1 of 10

Written Communication in the Workplace

Incorrect

Lengthy documents are easier to read and understand if the writer separates information with headings or bulleted lists.

Your Answer

Correct Answer

True

Explanation:

It can also make it easier for the reader and/or writer to refer to important information contained within the document.

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Question 1 of 10

Written Communication in the Workplace

Most people who read documents do not notice or care about the use of proper grammar.

Question 1 of 10

Written Communication in the Workplace

Correct!

Most people who read documents do not notice or care about the use of proper grammar.

Correct Answer

False

Explanation:

Many people notice poor grammar and may think the writer does not care enough about the document or the reader to use proper grammar. The reader may also come to the conclusion that the writer does not know how to use proper grammar.

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Question 1 of 10

Written Communication in the Workplace

Incorrect

Most people who read documents do not notice or care about the use of proper grammar.

Your Answer

Correct Answer

False

Explanation:

Many people notice poor grammar and may think the writer does not care enough about the document or the reader to use proper grammar. The reader may also come to the conclusion that the writer does not know how to use proper grammar.

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Question 1 of 10

Written Communication in the Workplace

With the ever increasing level of technology in the world, it is no longer important to maintain the skill of effective written communication.

Question 1 of 10

Written Communication in the Workplace

Correct!

With the ever increasing level of technology in the world, it is no longer important to maintain the skill of effective written communication.

Correct Answer

False

Explanation:

Your written communication is a direct reflection of you as an employee, a student, a supervisor, a business colleague, or in some other role. In order to ensure your message gets across the way you intend, you must have effective writing skills.

 Finish
Question 1 of 10

Written Communication in the Workplace

Incorrect

With the ever increasing level of technology in the world, it is no longer important to maintain the skill of effective written communication.

Your Answer

Correct Answer

False

Explanation:

Your written communication is a direct reflection of you as an employee, a student, a supervisor, a business colleague, or in some other role. In order to ensure your message gets across the way you intend, you must have effective writing skills.

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Question 1 of 10
Written Communication in the Workplace

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Published
3/23/2015
Last Updated
3/23/2015
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Written Communication in the Workplace by Fox Valley Technical College is licensed under a Creative Commons Attribution 3.0 Unported License.