In this module, we’ll explore what an affinity diagram is, discuss how it can be used to solve problems, and end with some real-world applications to show you how these can help you in any manufacturing role to bring order to chaos.
Barriers to Critical Thinking: Basic Human Limitations
Learners examine seven basic human limitations that prevent people from seeing or understanding the world with total clarity. In an interactive exercise, learners identify ways to overcome those barriers to critical thinking.
The learner will explore basic human limitations that create barriers to critical thinking including selective thinking, false memories, and perceptual limitations.
Barriers to Critical Thinking: Psychological and Sociological Pitfalls
Learners examine the psychological and sociological barriers that interfere with clear communication. They select examples of ad hominem fallacy, bandwagon fallacy, emotional appeals, red herrings, irrelevant appeals to authority, suggestibility and conformity, “poisoning the well’, and “shoehorning.” In an interactive exercise, learners identify ways to overcome these barriers.
Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.
Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.
Learners read a list of issues to be considered when traveling internationally, such as the beliefs, communication styles, gift-giving customs, and entertainment preferences of people in various cultures.
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.