Learners brainstorm ideas for how to gather information from team members who work at different locations. They analyze the pros and cons of each idea and make recommendations.

Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.

In this learning activity you'll review three interpretations regarding the separation of church and state.

In this learning activity you'll examine the meaning of the term "freedom of religion" and answers questions about the First Amendment.

Students listen to three telephone messages and enter their evaluation of each one. They then read a list of guidelines for leaving effective messages.

Learners read the definitions of an assumption and a fact. They then provide their own examples of each and compare those to the examples provided.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

In this interactive object, learners follow six steps for analyzing a process in a manufacturing setting. This activity includes a drag-and-drop exercise and textboxes where learners post their ideas.

Learners watch a commercial for a fictitious product and pose questions to challenge the assumptions made in it.

Common critical care terminology

Soft Skills

Test your knowledge of soft skills needed for any job you get!

General Employability Skills