Mechanism Description: Staple Remover
By Bev Paulick
In this learning activity you'll write a technical description of a staple remover.
Using Imperatives (Commands)
By Sandy Eyler
In this learning object you'll convert descriptive phrases into imperative sentences.
Four Types of Communication in Conflict
By Therese Nemec
In this activity, you will practice choosing assertive responses to conflict.
Logical Reasoning in Speeches -"Either/Or" Fallacy
By Dr. Cynthia Ellenbecker
In this learning activity you'll be introduced to the either/or fallacy.
Organizing Sentences for a News Release
By Ann Del Ponte
In this learning activity you'll rewrite a news article into a news release.
Understanding Your Audience
You'll identify the main characteristics of various audiences when writing a technical document.
Selection: The First Stage in the Perception Process (Screencast)
By Mary Brignall
In this learning activity you'll review the selection stage in the perception process and apply the information to complete an activity.
The Reality of Sterotypes
By VickyWeiland
In this learning activity, the user will understand how believing in and using common stereotypes can get in the way of working together.
Logical Reasoning in Speeches - Research
In this learning activity you'll explore the differences between primary and secondary research.
Barriers to Effective Listening (Video)
Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.
A Listening Improvement Plan
In this learning activity you'll produce a personal listening improvement plan based on good listening techniques.
Overview: Writing Clear "How To" Instructions
In this learning activity you'll apply directions to follow when writing clear "how-to" instructions.
Double Trouble With Listening
Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
Building Relationships Through Active Listening
Learners will examine the four steps to listen actively to improve relationships.
Group Discussion
In this learning object you'll review various types of groups as well as the concepts of rules and norms in groups.
Thinking About the Topic: Free Writing
By Deborah Seline
In this learning activity you'll create a free writing document on a topic.
Logical Reasoning in Speeches - Slippery Slope
In this learning activity you'll explore the Slippery Slope fallacy.
Concluding Your Speech
By Dr. Rose Marie Mastricola
In this learning activity you'll review a conclusion and decide how effectively it summarized a speech. You'll also gain some tips for writing your own speech conclusion.
What's the Context?
By Rosie Bunnow
In this learning activity you'll differentiate between the five contexts affecting communication.
Leaving a Telephone Message
By Susan Maloney
Students listen to three telephone messages and enter their evaluation of each one. They then read a list of guidelines for leaving effective messages.
Tricky Communication Situations: Analyzing the Situation
By Marilyn Carien
In this learning activity you'll examine strategies to help you deal with tricky personal and business communication situations.
Thinking About the Topic: Considering Your Purpose for Writing
In this learning activity you'll review the four main purposes for writing documents: expressive, literary, persuasive, and reality.
Productive Meetings
By Mitch Vesaas
The learner will identify the steps for preparing and facilitating a team meeting.
Language: Specific and Abstract
In this learning activity you'll arrange words from abstract or general language to specific language.
The You View
By Jennifer McIntosh, Barbara Laedtke
Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.