The Cost of Quality: A Self-Check Exercise
By John Stewart
In this interactive object, learners check their knowledge of concepts related to the cost of ensuring quality in manufacturing as they relate to the categories of appraisal, prevention, internal failures, and external failures.
The Case for Process Improvement: A Financial Example
By James Bork
Students read how profits can be doubled with the elimination of only a fraction of the "waste" in a company's operation.
Test Your Business Etiquette
By Patricia Pollock
Learners consider a variety of business etiquette situations and determine if the response given is appropriate or inappropriate.
Teamwork Outside the Box
By Andrea Krabbe
The learner will examine strategies for evaluating new ideas and accepting change that will enhance teamwork.
Task Roles in Effective Teams
The learner will identify individual roles that help teams accomplish goals.
Supply Chain Management
By Todd Perrault
This interactive activity represents the grid modeling technique, a heuristic model for choosing a centralized location for a manufacturing or distribution center within a supply chain network. The formula calculates a central point between the suppliers and the markets. This object requires the latest version of Flash Player.
Six Sigma Training and Certification
By Lee Binz
Learners read descriptions of the following training and certification levels for organizations using a lean approach to quality: "green belt," "black belt," "master black belt," and "champion."
Six Sigma Process Performance Analysis
Students examine examples for calculation yield, throughput yield, rolled throughput yield, and payback, each of which is used to analyze process performance in a Six Sigma project.
Six Sigma Methodology
By Kaye Krueger
Learners read what the letters DMAIC stand for and then complete a matching activity.
Six Sigma Levels and the Cost of Quality
Learners read how low defect levels can cut production costs. Six Sigma success means reduced inspection expenses, less rework, and fewer customer complaints.
Six Sigma - DMAIC Steps
In this interactive object, learners examine the five problem-solving steps of Define, Measure, Analyze, Improve, and Control. Some of the most common measures and tools are listed for each step.
Sexual Harassment: The Three Types
By Therese Nemec
In this learning activity, you'll identify the three types of sexual harassment.
Sexual Harassment: Separating Fact from Fiction
In this activity, you'll distinguish between sexual harassment facts and fiction.
Sexual Harassment: Preventing and Addressing Sexual Harassment
In this activity, you'll identify ways to prevent and address sexual harassment.
Scenario: Courier Delivery
By Rosie Bunnow
In this learning activity you'll calculate the best route to make the most money. You'll practice picking the shortest route.
Responding to Sexual Harassment
Learners follow the progression of a sexual harassment situation and recount the steps the victim took to deal with the problem.
Records Management: Applying ARMA Rules to Business Filing
By Kim Olson
In this interactive object, learners apply their knowledge of the Association of Records Managers and Administrators (ARMA) filing rules by organizing and filing records alphabetically, numerically, and by subject.
Records Management: An Introduction to Filing Rules and Indexing (Screencast)
In this screencast, learners read an explanation of the file rules and indexing that have been developed by the Association of Records Managers and Administrators.
Recharging Your Attitude
Learners will determine if they are satisfied with their attitudes and then rank tips for regaining a positive disposition in the workplace.
Quality Tools: The Cause and Effect Diagram
By Mary Lee Rudnick-Kaun
In this learning activity you'll be introduced to the cause and effect diagram.
Quality Assurance: A Self-Check Exercise
Learners answer 24 multiple-choice questions regarding quality assurance. Immediate feedback is provided.
Push vs. Pull Systems
In this interactive object, learners read about the differences between push and pull manufacturing systems. A brief quiz completes the activity.
Protected Classes
In this activity, you'll identify what constitutes harassment and discrimination of a protected class member.
Problem Solving: Using a Run Chart
By Mitch Vesaas
You'll understand how to use a run chart to describe a manufacturing problem.
Problem Solving: Using a Decision Matrix
The learner will understand how to use brainstorming and a decision matrix to find the best solution to a problem.