Chapter 1 - IT Customer Service
|
See more in IT Support
Delivering excellent customer service and technical support.
Topics of this game:
- a product or device that automates or facilitates a person's work
- a person who consumes products or services
- the cause of on or more incidents
- performance measures
- data that is organized in a meaningful way
- a person who buys products and services
- delivering hosted services over the Internet
- a computer user's representation of himself or herself
